Cloud Escrow Solution
You use Cloud – but have you ever thought about the implications that this could have on continuity? What are the consequences of Cloud. On the one hand flexibility on the other hand complete trust in your Cloud supplier.
What would happen if a supplier was no longer available to support software due to a merger, acquisition or legal dispute? If your supplier is no longer available the consequences would be incalculable. Using Cloud also means a no availability of your critical business processes. That means your organisation has to focus its efforts on many fronts; technical, judicial and operational.
That’s why Escrow Trance Ict Developed the Cloud Escrow Solution!
A Cloud Escrow Solution guarantees the continuity of software use within companies. In unforeseen circumstances the end user is assured of the continued use of critical processes and data. The Cloud escrow Provision puts continuity first. This means that a mix of extensive marketing knowledge, intellectual property experience, technology training and the ‘business model’ must be taken into account when choosing a correct Cloud Escrow Provision. The Cloud Escrow Provision solves the problem when an organisation loses a Cloud application provider and prevents the problem even becoming problem. A Cloud Escrow Provision ensures an uninterupted availability of any application.
The Cloud Escrow Provision
An escrow provision consists of 3 main components: the contract, the depot (cloud-depot and the storage of the depot), the verification of the processes and materials.
The contract contains 3 main elemenents the escrow agreement regarding the source code, object code, databases, the infrastructure, the eco-systems around the application, any underlying contracts and the SLAs and of course the conditions whereby the information and systems are available for the end user.
Escrow 2.0 = Cloud Escrow = Business Continuity
The escrow depot consists of a digital online deposit environment within the Greenclouds platform for direct availability (disaster recovery) and a physical depot at Escrow Trance Ict for the long term which holds object code, user guides and other documentation.
The verification checks that the processes are complete and in good working order. Alongside this, Escrow Trance Ict, also checks the restore procedure. Its outcome can be used in relation to continuity planning.
Cloud Escrow Provision
The Cloud Escrow Provision assumes a situation where the reseller acts a distributor of an application environment which it offers to licensed end users. The end user is the beneficiary of the agreement. The Cloud Escrow Provison applies to all clients (end users) and implementations of the reseller.
The owner (of the intellectual property) of the application agrees with in accordance with the Cloud Escrow Provisions that in the absence of the reseller the licensed package will be available for a contractually agreed period.
Our technology partner Green Clouds provides an alternate environment which uses reserved cloud capacity. This allows the end user to use its applications with limited or no downtime. Escrow Trance Ict manages the escrow agreement, checks the status of appointments and communicates with the parties about the findings.
Application, data & verification
Escrow Trance Ict checks the availability of the application environment within the Green Clouds virtual escrow environment and, when asked by the end user, executes a “fire drill” to test the availability. The ‘disaster recovery environment’ by Green Clouds is a complete and operationally working environment. It includes a copy of all data and used applications from the end user.
Cloud Escrow provides continued availability
The verification services aim to check the availability of the application. Escrow Trance Ict has four levels for Cloud services: Technical Verification Services (TVS) Level 1 through 4.
Green Clouds & Escrow Trance Ict
The collaboration between Green Clouds and Escrow Trance Ict provides business continuity through the use of technology and managed cloud hosting services in the short term and long term through the use of escrow. Green Clouds manages the entire environment in its distributed cloud network and Escrow Trance Ict checks the availability and usability.
Greenclouds – Global Capacity, Local Delivery
Green Clouds utilizes surplus capacity of professional hosting service providers by using their standby capacity, the total CO2 emissions are not increased. .